Headquartered in Switzerland with a global presence around the world, Comlux delivers World-class Swiss-made business aviation services at the highest standards of the industry. Comlux offers engineering luxury for VIP customers looking for personal and professional management of their private aviation needs: aircraft sales and acquisitions, aircraft operations and charter management, cabin interiors, maintenance and upgrades. 

Job Summary:
A Crew Controller is responsible for managing and coordinating flight crew schedules to ensure compliance with regulations and operational efficiency. The Crew Controller ensures that flight and cabin crew schedules are optimized and compliant with aviation regulations, airline policies, and operational needs. This role involves real-time problem-solving, handling disruptions, and maintaining crew availability for safe and efficient flight operations.

Scope of the Role:
At Comlux, we value communication, reliability, and quality of work as part of our core values. The Crew Controller plays a crucial role in upholding these values by ensuring clear and effective communication with crew members, operational teams, and management. Reliability is demonstrated through proactive planning, quick problem-solving, and the ability to manage disruptions efficiently. Quality of work is reflected in the precise execution of crew scheduling, compliance with regulatory standards, and the seamless coordination of crew logistics to maintain the highest level of operational excellence. By embodying these core values, the Crew Controller contributes to the overall success and efficiency of Comlux's flight operations.

Tasks and Responsibilities:

• Monitor and manage flight crew and cabin crew rosters in real-time.
• Ensure compliance with duty time limitations, rest requirements, and aviation regulations (EASA).
• React to operational disruptions (e.g., ad-hoc flights, crew sickness) and implement solutions such as crew swaps or reassignments.
• Communicate with pilots, cabin crew, and other operational departments to coordinate crew movements.
• Manage standby crew utilization and ensure coverage for last-minute changes.
• Maintain accurate records of crew duty, flight hours, and any regulatory reports.
• Work with Flight Operations, Dispatch, and Customer Success to optimize operational efficiency.
• Provide support for crew, including positioning flights, accommodation, and transport arrangements.

Qualifications & Experience Required:

• Minimum 5 years of experience in a VIP aircraft management and charter environment, with worldwide flight operations.
• Familiarity with flight and duty time limitations.
• Experience in crew training management.
• Experience in crew travel and crew visa processes.
• Familiarity with aircraft performance (preferably with wide-bodied aircraft), international regulations, EASA rules, operations manual (OM), and flight entry requirements.
• Proactive with strong organizing skills, team-oriented, and a flexible approach.
• Ability to provide solid results under high pressure.
• Excellent communication skills in English (oral and written); additional languages are preferred.
• Proficiency in IT skills and experience with MS Office applications.
• Strong ability to manage critical and high-pressure situations.
• Solid communication skills.
• Ability to cope with a heavy workload.