Oaklands Global are currently recruiting an Operations Officer on behalf of one of our leading clients based in Farnborough.

As an Operations Officer, you’ll be responsible for coordinating and planning daily operational activities to ensure flights are operated safely, efficiently, and on time. Reporting to the Ground Operations Manager, you will manage all aspects of flight operations, communication, and administration.

Key Responsibilities

Flight Operations Management

• Plan, produce, and file company flight and trip plans (flight planning experience is an advantage).
• Monitor flights via Acropolis Flight Watch, providing updates to internal teams and customers.
• Arrange handling, overflights, permits, fuel, and airport slots to ensure seamless operations.

Customer and Crew Coordination

• Prepare customer flight briefs in collaboration with the Charter Sales Manager.
• Manage crew accommodation, transportation, and scheduling.

Communication and Collaboration

• Liaise with the Technical Department regarding aircraft serviceability.
• Coordinate with internal departments and customers on operational matters and schedule changes.

Administrative Excellence

• Maintain and update flight operations management and scheduling systems.
• Ensure accurate post-flight record storage and crew records management.
• Carry out administrative tasks to ensure full compliance with regulations and company standards.

Requirements

Experience and Knowledge

• At least two years of recent aviation operations experience, preferably in an airline operational control environment
• Strong understanding of flight planning, ETOPS, FTLs, weather reports, and NOTAMs
• Proficiency with aviation-specific software, including flight planning and operational control tools (experience with flight planning is a plus)

Skills and Attributes

• Professional, customer-focused, and friendly demeanour
• Strong problem-solving, planning, and organisational abilities
• Effective communication (both written and verbal) and interpersonal skills
• Attention to detail and ability to work under pressure

Education

• Educated to ‘A’ Level or equivalent

What's in it for You?

• Competitive Salary
• Comprehensive BUPA health insurance
• Competitive pension scheme
• Life insurance benefits
• Work in a professional, collaborative environment
• Office-based role with Monday-to-Friday working hours, providing work-life balance