As a Synthetic Flight Instructor & Course designer, you will perform the following duties:

• Represent and act on behalf of the Training Manager
• Perform training session with customers on different Full Flight Simulator in accordance with training program
• Develop with customers dedicated courses and programs
• Provide update to existing programs & courseware
• Manage dedicated projects within flight training, from project creation to deployment
• Provide effective oversight and proactive management programs
• Identify and advise the training manager on emerging issues and opportunities for training program enhancement
• Coordinate with Simaero ATO Postholders and staff to identify operational needs and liaise with the Training Manager and/or other departments as needed to help satisfy those needs
• Identify and propagate best practices, assess the impact of proposed changes, and facilitate change within Simaero ATO
• Monitor and maintain appropriate operational data to help guide business decisions
• Monitor, review, and act upon applicable regulatory, customer, and other external guidance related to Simaero ATO content and delivery
• Facilitate and assist in the implementation of Simaero ATO instructor standardization policies across programs
• Monitor the quality of training delivery and take or direct action to correct any existing or potential discrepancies or deficiencies
• Coordinate with the Standards, Compliance and Regulatory departments to assist in maintaining local alignment with Simaero Network
• Provide guidance and assistance in the development and implementation of new training programs
• Maintain Instructors qualifications when applicable
• Perform other duties as assigned by the Training Manager
• Ensure customer relation: Review and follow up on customer satisfaction surveys other feedback and, when required, act to ensure that training delivery meets or exceeds customer and client expectations
• Maintain a concentrated customer/client orientation, often under adverse circumstances

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Qualifications

• High school degree.
• Field: Flight Training
• Level: Hold or have held an EASA commercial pilot license or ATPL with a Synthetic Flight Instructor qualification (multi fleet qualification Airbus/Boeing is a plus)
• Previous experience on, MPA Aircraft (1500 hours min), CBTA/EBT experience, Program development (ISD)

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Required Skills

• Business-orientated and ambitious mindset
• Fluency in English and French, both written and spoken, knowledge of a third language is an advantage.
• Excellent representation, communication, organization, and PC user skills.
• Ability to build rapport with customers and close sales.
• Good negotiation and problem-solving skills.
• Initiative, responsible, result-oriented, and customer-focused personality.
• A strong advantage is some knowledge and background about aviation training services.

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Preferred Skills

• Have working knowledge of applicable national aviation authority organisation(s) and regulations.
• Have good working knowledge of pedagogy and course design
• Have proven experience in Project Management
• Have interpersonal skills and the ability to maintain composure under pressure
• Possess verbal and written communication abilities in English and one other language
• Demonstrate proficient computer skills
• Have the ability to focus and work in a complex environment
• Be readily accepting of change and able to adjust accordingly
• Have the ability to make decisions and solve complex problems within scope of responsibility